The user interface is consistent throughout all 2020 Insight modules, is fully localizable and translatable, contains extensive search capabilities and gives you the opportunity to group, sort, filter, summarize & analyze data and more. Furthermore, attach files in many system areas like customers, products, items, sales orders and purchase orders.

Use a graphical, drag-and-drop interface to model your business workflow and define key software processes along the way. Define status milestones in your workflow and use those statuses to influence system behavior. Trigger automated or manual actions and series of actions at any status-change event.

The action processing engine is the technology that processes actions according to your pre-defined workflow rules. Common actions include updating data, communicating with external systems, sending emails and printing reports. Choose from hundreds of pre-defined system actions or create your own! Actions can be run immediately, off-line or at scheduled times.

Tailor forms to suit your needs using XML form definitions. Create user-defined attribute fields throughout the system—changes you make don’t affect the database schema, which means you can make changes without worrying about losing them in future 2020 Insight versions. Organize and manage all customizations in a dedicated management workbench.

Get a deep understanding of your data with our user-specific dashboards where you can display charts and KPI data that are meaningful to you. Create pivot grids and reports for on-the-fly data analytics. 2020 Insight also offers embedded support for MS Reporting Services Crystal Reports. Still not enough? Export to MS Excel from any data grid!

The core system manages electronic data import from other sources. Configure and deploy unattended, automated import monitors to receive data like sales orders from third-party software systems. Our core system provides support for monitoring email systems, file systems and MS Message Queues, and our web services platform supports both standard and custom web services.