I think what we've built for the kitchen in the last two years is really proof that 2020 Ideal Spaces is a very, very good solution for project sales at Leroy Merlin. It shows that we can find the same kind of success in other areas, like the bathroom. We really want 2020 Ideal Spaces to be the tool that can build any room in a complete way. It’s a real strength, to be able to do that.
After much consideration and evaluation of multiple options, Leroy Merlin chose 2020 Ideal Spaces. 2020 successfully created a custom catalogue for Leroy Merlin Russia and integrated 2020 Ideal Spaces into their ecosystem within the agreed timeline. The 2020 solution was deployed on the Leroy Merlin Russia website and continues to be deployed in hundreds of stores across the country.
Once launched on the Leroy Merlin Russia website, the solution allowed online users to design and plan their own projects from the comfort of their own home, with the option of requesting help from a Leroy Merlin associate who can access customer designs and complete the sale remotely.
In store, the solution helps sales associates better serve and engage with customers by improving their ability to save and find projects, produce high-quality renderings for planning and visualization, and communicate accurate pricing.
Up to 60,000 projects
Created & saved every month with a monthly average of 47,000 projects
More than 112 stores
Using 2020 Ideal Spaces so far
Up to 27%
Of saved projects converted to sales with an average of 21%
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