September 5, 2017 at 4:48 pm
#146276
2020 Expert
Hello Lauren,
I would suggest first checking your layers. Make sure the current layer is appropriate, not DEFPOINTS or a viewport layer. Also make sure the A-FURN-VISUAL-SCENE-BOUND layer is not locked, frozen or off. It might also help to try Define Scene command in a new empty drawing to see if it works there. If it works in a new drawing then the issue is probably a setting in your project drawing.
If these suggestions don’t help, you may want to contact our Support team at office.support@2020spaces.com or 800-638-6002 for more in depth troubleshooting.
