Reply To: Unable to Define Scene w/ VI

September 5, 2017 at 4:48 pm #146276
Tech Support
2020 Expert

Hello Lauren,

I would suggest first checking your layers.  Make sure the current layer is appropriate, not DEFPOINTS or a viewport layer.   Also make sure the A-FURN-VISUAL-SCENE-BOUND layer is not locked, frozen or off.  It might also help to try Define Scene command in a new empty drawing to see if it works there.  If it works in a new drawing then the issue is probably a setting in your project drawing.
If these suggestions don’t help, you may want to contact our Support team at office.support@2020spaces.com or 800-638-6002 for more in depth troubleshooting.

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