Hi Kevin,
While I agree that 2020 can crash a bit too often, you must have led a very sheltered life – I support more than 30 users and I can tell you that Windows can still crash as can Microsoft Office not to mention other packages we use.
I have found that you can reduce the crashing substantially:
1) MOST important – use NVidia graphics cards. I get more crashes with AMD Radeon than NVidia (my own machine has a Radeon and I stick with an older but mainly stable driver).
2) Avoid certain antivirus packages such as Norton, AVG, McAffee. I stick with Microsoft Defender or Security Essentials and a once a week scan with Malwarbytes AntiMalware.
3) Minimise the amount of software running in the background – check your Tray and exit anything unnecessary.
4) Clear your 2020 temp files on a regular basis and maybe refresh the 2020 registry settings (I have a script that allows me to backup and restore the registry quickly).
5) Avoid Windows 10 – easier said than done but I get a lot less crashes from users running Windows 7 or 8.1. Microsoft keep releasing unstable/untested versions of Windows 10 that just throws up issues everywhere.
6) Save your drawings frequently using an incremental save.
7) Know your machine – there will be several things that will always cause a crash – it may be a particular 3D shape such as a sink or whatever. Avoid that object and report the exact circumstances of the crash to 2020 support.
8) Restart your computer frequently – I restart at least once a day.
Hope this helps. I know crashes are very frustrating.
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