I support about 30 designers on various versions but mainly 11.8. Crashes are NOT frequent for them but do occasionally happen and they do get frustrated.
The latest Windows 10 upgrade is known to cause major problems (even more than previous updates) – try reverting it back to an earlier version but know that Microsoft is coming in for a lot of criticism as the latest update is actually breaking systems to the point where Windows and Apps need to be reinstalled.
To get the best from your computer try and keep it as clean as possible – remove any unnecessary software and try and pick reliable drivers. I only use Microsoft’s own anti-virus coupled with a once a week scan by Malwarebytes anti-malware. Other than that I have Microsoft Office, 2020 Design and a few other programs and that is it.
I also find NVidia drivers to be more reliable than any others such as AMD.
With Design, regularly clean out your temp files, try and avoid adding custom textures and Sketchup shapes as they seem to increase issues. If you aren’t on Windows 10, run the graphics card test and use the recommended drivers. If your computer is equipped with an SSD then a reboot should take about 10 seconds (if it takes longer, you have too much ‘bloatware’ on your system) – I reboot around twice a day as it keeps everything on the computer clean and efficient.
And most importantly of all – get into the habit of doing incremental saves!
If you don’t know how to do the above then learn or find a GENUINE IT person to help – you wouldn’t run a car without checking or having someone else check the oil, water, tyre pressures etc – the same is true of a computer (which is FAR more complex).
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