The Sketchup import can definitely be problematical but it is worth having a read through this thread: https://www.2020spaces.com/forums/topic/sketchup/
If you aren’t familiar with Sketchup yourself then it may be worth you finding someone who can play with existing models and/or create new ones as required. I’ve used the microjob site fiverr.com for similar things and found the results can be very good (but sometimes have to go through one or more experts).
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