We have NVIDIA GeForce GTX 1060 3gb graphics card.
The crashes mainly happen when I pull up designs I started on the old computer, using same version of 2020, and switched them to the new catalog names. After I switch catalogs is when it crashes. It seems to do it more on the larger designs. Especially if I have any of the 2020 deco items, like vanity mirrors, in the design. Even before we switched computers it seemed I always had issues with them. SketchUp items always had issues so I don’t use them unless I have to so the customer can see a particular appliance if I don’t have the catalogs downloaded.
I’ll try and find time to call the support line. I tried to do the live chat yesterday but was told no rep available after waiting in the que for 15-20 minutes and was the next one up.
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