Cloud browser Decorative items not showing in rendering

    • September 16, 2019 at 11:18 am #249115
      David Bauer
      Participant

      Wall Light 13 in the cloud browser will not show up in the rendering but will show on the floor plan… I have tested in in a few different files.

    • September 16, 2019 at 11:20 am #249116
      Neil Wilson
      2020 Moderator

      Hi David,

      I have tested here and confirmed that the light does not show in renderings.  I let the guys upstairs know.

      Thank you for the information and your help with the Beta.

      Neil

    • October 12, 2019 at 3:34 pm #253322
      Sarah Nielsen
      Participant

      I have found multiple items in the 2020 Cloud not working. I couldn’t get any of the pendant lights to actually show in my design, I have been trying to add decorative items such as Candle 15 and 16 and neither of them will show during renderings either.

       

      Is there a glitch going on between 2020 and Cloud?

    • October 15, 2019 at 10:04 am #253623
      Neil Wilson
      2020 Moderator

      Hey Sarah,

      It seems to be an issue with certain shapes.  I will let the guys upstairs know.

      Thank you

      Neil

    • October 15, 2019 at 11:07 am #253628
      Neil Wilson
      2020 Moderator

      Hey Sarah,

      Good news, the issue has been fixed in the next drop of the beta.  🙂

      Neil

    • October 18, 2019 at 6:48 am #254160
      Angie Lawrence
      Pilot Pro

      Hi,

      Just chiming also regarding the above.

      Yes it was very disappointing that the pendant light fixture (Ceiling Light 92) that showed up perfectly in an early release of V12 Beta did not show up yesterday. Good that it’s a known issue.

      Neil, when will this version be released? I saw an email announcement yesterday.

      Thank you.

      -Angie

    • October 18, 2019 at 10:12 am #254168
      Neil Wilson
      2020 Moderator

      Hi Angie,

      The announcement that went out yesterday was for the actual release of v12.  It just went from development to QA.  A couple of weeks there, then a week or two of testing with support.  As long as we don’t find any critical issues it should be released mid-late November.  The next drop for the beta testers should be later today. (If everything goes well 🙂 )

      Neil

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