Hi Jeremy,
Would you be able to send us a copy of the design so we can take a look at it and see why this may be occurring? You would be able to send it to ResidentialSupport@2020spaces.com.
As a workaround, you can do what you had stated above. When you open your design, switch from the ‘All’ tab to the ‘All(No Dims)’ tab and then back to the ‘All’ tab. Once you do this, you should be able to print using the Current Work Area.
Regards,
Kris