Printing Issue with Drawing Layout

    • August 4, 2020 at 2:19 pm #291968
      Desiree Abelson
      Participant

      I am unable to print a drawing layout in landscape orientation. The page setup is switched to landscape and the printer preferences are set to landscape. I’ve tried printing to PDF and then printing the document and it still prints portrait.  I’ve tried deleting the printer and reinstalling it with no luck. Any ideas on how to fix the issue?

    • August 5, 2020 at 11:23 am #292099
      Kristopher Papaleo
      Participant

      Hi Desiree,

      If that’s the case then I would first suggest to try running basic maintenance on the program. Basic maintenance will remove any preferences you might’ve set up for yourself and revert the program back to default settings, recreating its registries. Click HERE to read an article to see how to do this.

      If this doesn’t solve the issue then I would suggest to give our agents a call to check it out. You can reach us at 1.866.697.2020.

      Regards,

      Kris

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