Rev-A Shelf Attaching Issue, Up/Down

    • October 12, 2019 at 10:04 am #253177
      David Bauer
      Participant

      When placing a Rev-A-Shelf pullout into a tall pantry program it would not respond to the elevation corrections correctly .  When first placed the pullout was approximately 4 inches too low, i.e. in the baseboard.  When I tried to correct it with the up/down command It went in the opposite direction and then when I tried to re-corrected with a negative elevation it went in the same direction three times farther than the amount entered.  Each time a correction was made it reversed direction and needed a larger and larger number to move a fractional amount.

      To correct for the presentation:

      I opened the cabinet so I could see the pullout, rendered and used the up/down in rendering to adjust the elevation.

    • October 15, 2019 at 9:56 am #253622
      Neil Wilson
      2020 Moderator

      Hi David,

      Would it be possible to get the specific add-on and the specific tall pantry so that we can test the issue in house?

      Thank you

      Neil

    • October 21, 2019 at 6:56 pm #254349
      David Bauer
      Participant

      Neil,

       

      Sorry I replied to the NoReply and did not realize it,  here is the file try to move the pullout up and down.

    • October 22, 2019 at 10:07 am #254418
      Neil Wilson
      2020 Moderator

      Hi David,

      I’m not seeing the attachment for some reason.  If you would be so kind as to email it to residentialsupport@2020spaces.com to my attention it would be greatly appreciated.

      Thank you

      Neil

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