Room>doors crashing

    • March 10, 2020 at 4:42 pm #272668
      Chris Setlock
      Participant

      Hello,

      Local generic catalog “room” crashes the program anytime I click on a door in the “doors” folder.  It’s only doors, windows are fine, architectural elements, etc.

    • March 10, 2020 at 4:47 pm #272671
      Edith
      Participant

      Hi Chris,

      Did you install 12 on top of a previous build by any chance?

    • March 10, 2020 at 4:49 pm #272674
      Chris Setlock
      Participant

      Yes,  I recently updated to the latest version of 12, installing over an earlier version of 12.

    • March 10, 2020 at 4:58 pm #272680
      Edith
      Participant

      Hi Chris,

      Would it be possible to get a quick remote session so we can gather some info.
      I have one of my colleagues from QA that can connect right now and verify.
      Let me know please!

      Edith

    • March 10, 2020 at 5:01 pm #272681
      Chris Setlock
      Participant

      Sure!  How do we do that?

    • March 10, 2020 at 5:02 pm #272682
      Edith
      Participant

      Excellent, email me your phone number at residentialSupport@2020spaces.com

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