Reducing friction in the consumer buying journey

Reducing friction in the consumer buying journey

2020 Spaces 2020 Ideal Spaces, Recorded Webinars Ideal Spaces, Upcoming Webinars Ideal Spaces, Webinars

Reducing friction in the consumer buying journey
[Webinar]

How to reduce friction in the consumer buying journey


We will be discussing the friction in the buying journey and why reducing it is so important for your business. We’ll also share some insights into the changing consumer expectations and behaviors driven by technology which in turn increases the need for improvements to the consumer journey. Lastly, we will cover tips and tricks in analyzing your own consumer journey and wrap up with recommendations on how to offer your customers a seamless experience that will increase your sales.​
Lee Clark
Lee Clark
Director Enterprise Solutions – Sales & Services EMEA North, 2020

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