Hi Kate!
I have investigated further the behavior that you described when placing items from the Cloud.
Actually Items from the Cloud use by default 2D shapes, that is the reason why when you place them you only see this type of shape.
The good news… we are working on a feature enhancement that will provide a more detailed and representative 2D shape on a future release, I will definitely invite you to stay tuned and keep an eye on the News section so you don’t miss to know about all these upcoming updates!
Thanks
Edith
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