Welcome to 2020 customer support

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2020 Knowledge center

Search our how-to articles to quickly get answers to common questions related to your 2020 products.
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2020 Training

Get a head start with training! Find classes that suit your needs—both online and classroom sessions available.


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2020 Community

Our community is a great resource for professional designers & industry enthusiasts to network with peers.
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Meet the customer success team!

Edith Mendez
If you have questions about 2020 Design Live, Edith probably has the answers! She is the Customer Success Manager. Edith believes when designing a kitchen, it is all about innovative appliances. Trends come and go, but a great appliance is here to stay!
Larry Tamang
Larry joined the company after studying Visual Effects & Animation in India. Following his passion of learning new software, he began his career at 2020 as a Customer Success Specialist and is now a Senior Team leader for 2020 Fusion Live.
Aaron Hall
Aaron provides support for both the office and residential software divisions. After a four-year enlistment in the United States Air Force, Aaron attended Western Michigan University and earned a Bachelor of Science with a Computer Science focus.
  •  2020 Support helped me make sure that I had consistent versions of the software on my work and home computer. The support agent I dealt with was extremely patient, helpful and is an asset to 2020. 

    —Kristin Ferro, Hamilton Building Supply

  •  The experience of the people at 2020 has been tremendously helpful. They are all very familiar with the furniture industry. 

    —Jan Maschmann, Störmer Kitchen

  •  The support team is fast and very precise in resolving issues. I highly recommend contacting the 2020 support team! 

    —Anthony Johnson, Kitchenetal Design

  •  I have had nothing but positive experiences, and my problems, big or small, have always been solved while on the phone with the 2020 support team. 

    —Kailee Klevan, Beyond Kitchens

  •  2020 support saved one of my very important files within minutes, and it has saved my day, week and year! 

    —Brielle Majeau, Southern Components, Inc.