[Angie Lawrence]

Hello.

I have installed the Caesarstone catalog in V13 however it does not show up in the countertop wizard. It is in the drag and drop list but it is empty.

Thanks for any suggestions.

-Angie

[Kristopher Papaleo]

Hi Angie,

If the catalog has been installed to version 13 then you should see it in the ‘Stone’ option in the countertop wizard. If you cannot see it there, I’d suggest to uninstall it using the catalog manager and reinstall it. If that doesn’t work, I’d suggest to contact support so they could investigate the issue. You can reach support by calling 1.866.697.2020.

Regards,

Kris