Hi Santiago,
Nobody expects builds to be flawless but software companies are expected to understand the processes behind alpha and beta testing and actual releases. Using the user base to help debug what are effectively Beta versions is NOT acceptable unless the product is labelled accordingly.
It would be far better to release Beta versions to a select group of volunteers and to have an approved bug reporting and fix system.
Please feed this back to senior management as it is resulting in a large loss of confidence in the product amongst your user base.
Cheers
Mike
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