I don’t usually have a problem if I call in, but when I am the only one in the office I can’t guarantee that I will have time to be on hold so the online would usually be the best answer for me.
Otherwise I wait until “business” hours are over and then call.
This time I noticed the issue with the Live Chat was that it re-started itself after like 10 or 15 minutes saying that no one was available but then the browser crashed.
So that’s at least more helpful.
I’ll keep trying.
Share this Post