Due to the number of enquiries my designers get, they normally work with a house plan or hand drawn sketch with basic measurements coupled with some digital photos just in case. Occasionally we will offer a free on-site visit if the person is unable to provide a sketch or house plan but more often than not, these people will be offered a visit for a set charge which would be refunded if they go ahead.
Many enquirers are ‘tyre kickers’ and just asking these to come into the showrooom first for a chat (one of the qualifiers for a free measurement) tends to weed these out.
Generally a house plan/sketch + photos is good enough to get a 98% accurate design going. We sell about 15 kitchens a week and draw up at least 2-3 times that so everything has to be optimised to get through these as quickly as possible. To this end, we have a very customised catalogue and use Application Integration to export the data to our web based quotation and job management system which also exports the kitchen info to Cabinet Vision for the factory to produce.
Share this Post