2016 Holiday Hours – Customer Support for 2020 Commercial Products

2020 Customer Support for Commercial Office products will be observing American “holiday hours” during the last two weeks of December.

Operational hours are -5 GMT, U.S. Eastern Standard Time, AM to PM.

• December 19 – Open 8:00 to 6:00
• December 20 – Open 8:00 to 6:00
• December 21 – Open 8:00 to 6:00
• December 22 – Open 8:00 to 6:00
• December 23 – Open 8:00 to 5:00
• December 24 – CLOSED (Christmas Eve, Weekend)

• December 25 – CLOSED (Christmas Day, Weekend)
• December 26 – CLOSED
• December 27 – CLOSED
• December 28 – Open 8:00 to 5:00
• December 29 – Open 8:00 to 5:00
• December 30 – CLOSED
• December 31 – CLOSED (New Year’s Eve, Weekend)

• January 1 – CLOSED (New Year’s Day, Weekend)
• January 2 – CLOSED
• January 3 – Open 8:00 to 7:00

We will be returning to our regular schedule on Tuesday, January 3.

Please submit your support requests as directed by the following thread (link) and we will contact you at our earliest availability.

This only applies to support for the following 2020 Commercial Office products: 2020 Cap, 2020 Giza, 2020 Worksheet, 2020 Visual Impression, 2020 Visual Impression Mobile, 2020 Catalog Express, 2020 for Hedberg, AutoCAD by AutoDesk (if purchased through 2020).