2020 Design V11.12

Thank you.  Could you please work on an “Editable Subway”  or an editable offset grouted tile option.  Sometimes importing a subway image does not articulate well and doing it manually is just time consuming.  Thank you in advance from all us grateful designers who love using 2020!  Oh and lastly and thank you for the new angled beams!  That is huge! Can’t wait to start putting them into plan.

Hi Remodelme,

There is a tiny tile catalog available to do this – please try the Facebook (independent) group:  https://www.facebook.com/groups/208007849836990/

It has offset metro tiles that are resizable. It allows for alternate rows of different sizes. See attached picture.

Thank you so much

Sweet!

And thanks for the info, Santiago. Looking forward to the Multi Dimensional tool!

The Multi-Dimensions tools is great, see video here of it here: https://youtu.be/g3owZEQBI6s

I am having lots of issues with this update, cabinet centring isn’t working; tabs in my ribbon don’t work. Notes won’t number. Doors won’t drop in. Bit of a nightmare really. What has happened?

Pauline

I’ve not seen any such issues so IMHO, you have a registry issue so first thing is to make a note of all of your Preferences and then try a registry reset from All Programs/Design/Tools/Maintenance Tools. Once you have done the registry reset (might as well clear temp files at the same time – it’s in the same section) then re-enter all your preferences and try again.

The other thing it could be is if you installed over the top of an earlier version as this often causes issues. If the registry reset doesn’t work, try a basic uninstall/re-install and try again (this leaves catalogues and preferences in place). If this doesn’t work, try a complete uninstall/re-install, re-install any needed catalogues and try again. If this doesn’t work then you really have problems!!

The registry reset is quick, easy and seems to cure 90% of such issues but it may be worth waiting for an ‘official’ response.

Thanks Mike, I found by deleting things from the quick access toolbar I was able to get things working again. Very strange!

Although I am sure everyone appreciates the new features, can you PLEASE fix some of the bugs that I and others have been complaining about for a long time. An example is the broken Draw/Arc option where you can no longer type in radius etc without it picking some weird amount. It has been doing this since V10 and I have pointed this bug out on pretty much every version since.

Also, is anybody else have trouble with ceiling scribes doing odd things in V11.12?

I just downloaded this version and am having problems with the decorative items. In the previous version they were showing up in the plan view as an actual item (towel bar, tissue holder, etc.). Now in plan view they are showing as rectangular blocks. Also, when I go to print, the decorative items disappear from plan view. Mostly sinks, lighting and bath hardware. I was hoping this update would fix all those previous issues. Any suggestions on how to fix it?

Hi Mackenzie,

Re the blocks, have you got 3D display set on in Preferences? Go to File, Preferences and tick the 2 3D options (see attached).

The second issue sounds like you have those items switched off in the display scheme. Which tab are you trying to print? if the ‘Print’ tab then right click in a blank area, choose Display Settings, Items and expand the General option and check that Decorative Items is ticked – if it isn’t tick it then save the scheme back under the same name. The same technique applies to the other tabs and display schemes. The Display Schemes are very powerful and it is worth learning about them.

hello, i am having issues with my 2020 cloud, it stays thinking and it does not log in, do we know why?? thanks

When I use any lighting fixture from 2020 cloud, it doesn’t actually produce a light source in the rendering. When I right-click the object and select “Light Properties”, the Intensity and Profile are locked from editing. Am I doing something wrong and is there a solution?

The cloud lighting does not yet produce actual light – this is known and will be changed at some point in the future (we are told). I’d suggest getting the UNDRGRND catalogue and using the invisible lighting from this catalogue and positioning the light where the bulb would be in the cloud fixture.

To get UNDRGRND just google “UNDRGRND catalog 2020 Design”

Hello Mike,

Correct we will be having at some point light emitting Cloud items.  Your suggestion is great.

In fact, since our last release (V11.12) we now have emitting light sources in the Room_Fur catalog:

• A light that shines up
• A light that shines down
• A light that shines in all directions.

Thank you,

Santiago

Hi Mike,

The pucks/recessed lights from the Generic Room Catalogue can be made invisible from their Attributes.  Just go to the Variables tab and switch “Display in 3D” to OFF.

I have them stored in my Idea Centre that way.

Ariana

Hi Ariana,

Thanks for the advice – very helpful!

Cheers

Mike

Can anyone please tell me how get my ceiling levels to be flush when I have adjoining rooms with different floor levels?

How did you get the different floor levels, Ramona?

Did you use the Custom Shape Cube to create a “block” as the floor in the room with the higher floor level, and then float all the cabinets in that room?

Like this?

I am having issues with pulling up the item spec. I get a pop up and then 2020 crashes. It says there is an issue with my Adobe Reader, which is current.

Hello Karin,

Thank you for the feedback.  We will look into this.  An agent might contact you to gather additional details.

Thank you,

Santiago

Hi Karin,

Which catalog are you using?  Most of my catalogs no longer have the specs option but the Merillat catalog I installed worked fine.

I’m running Adobe Reader 9 on my machine.  Do you know which version of Adobe you are running?

Neil

This program CONSTANTLY CRASHES. It could be the littlest thing. I can’t duplicate or copy anything without having to worry that I’m going to run into crashes. If I open a new work space and want to use the same walls from another space I can’t copy those walls?! WHY?! That shouldn’t be such a huge deal or issue. This program shouldn’t crash from that. My computer is BRAND NEW! I have More than enough RAM to run. I can run Multiple windows of REVIT, AUTOCAD, SKETCHUP AND/OR 3DS AT THE SAME TIME AND THOSE PROGRAMS WON’T CRASH and the file size are much bigger than 2020 as well!! I never have anything other than 2020  and chrome open and it crashes! It so sad. There are also no error messages. So I can’t even call or leave that in this forum so that it can be fixed.

I have to find work arounds to the littlest of thing. Why? Shouldn’t it be obvious that the middle mouse wheel should move you around your plan at all times? Even when you have it to where you want to place anything?

You all don’t have in house software testers? This is just one problem I have with this garbage of a program. EVERYDAY a crash?! Why?! I am constantly restarting my computer just to satisfy this program. That should not be the case. This is an industry standard program there is no reason for this program to be so BAD!

You all need to do better.

Hi Ron,

I support about 50+ designers and although we get the occasional crash, it really is quite rare as in less than 1 per designer per week with most designers doing 2-3 designs per day. Most crashes are down to a few factors and that includes older graphics drivers and running out of memory. You don’t mention which version you are on or the spec of your PC so the following are general guides.

The first thing I would do is check that your graphics drivers are up to date (if you have a choice, try the WHQL approved drivers first) and that 2020 is set to use the NVidia or AMD graphics adapters as a default (if you have multiple adapters in your system).

Next, use the Maintenance Tools option to clear out any temporary files.

Avoid certain antivirus programs (I stick with Microsoft’s own and a weekly scan with the free version of MalwareBytes). Norton’s is a particularly troblesome one.

Avoid having many custom textures and Sketchup shapes. These can be the cause of many crashes – both options eat memory which is a BIG cause of crashes in V11 as it is a 32bit program and can only address a max of 4gb ram. V12 is 64 bit which will help a lot.

Close as many other programs as you can when Designing.

Reboot first thing in the morning and around lunch time – this ensures your machine is as clog free as possible. If you have an SSD as your boot drive, this only takes 10-20 seconds.

If, after all the above, you are still getting constant crashes, I’d do a Basic Uninstall and Reinstall. If after this, the system still crashes constantly, try a full uninstall/reinstall.

If all the above fails, call 2020 support.

Lol. Just noticed I addressed you as Ron – apologies – old eyes.

That is extremely odd – that machine has an almost perfect specification to run 2020 and will be excellent for V12 (when released) because of the RAM.

If it is custom built then I suggest having the builder run full diagnostics – I once had a machine that crashed constantly but passed all diagnostics when on my test bench. It wasn’t until I realised that when in-situ, it was overheating that I found the issue which was a temperamental RAM chip – changed the RAM out, improved the air circulation and it was fine.

Make sure the BIOS is up to date and also Win10.

Can you borrow another machine? Honestly, V11.12 really doesn’t crash that often unless you are doing lots of custom textures or Sketchup shapes and these are known issue.

Do the crashes form any particular pattern?

@ Jasmine – yes they should be able to open your 11.12 files in 11.7.  At least the few test files I tried here worked.  On a side note, 11.7 is more than 2 tears old at this point.  It’s time for your co-workers to update 🙂  12 is a great build so far and I definitely recommend it.

Neil

Hey Neil – “2 tears old”?

I reckon we shed a lot more than 2 tears over that version!

All the more reason to upgrade the version!  🙂