Attention 2020 Office Customers
If you install your 2020 Catalog updates using the DVDs you may have noticed that the “What’s New” file has not been updating properly for the past few months. The What’s New file presents a date of May 2017.
The What’s New file may come up automatically when you open your software if you have it enabled, or it is accessible via the Help menu in Worksheet.
How does this affect you?
This does not affect your catalogs updates and should not impact your work. This only affects the “What’s New” portion of the software. The What’s New is primarily used to see which manufacturers had an update that month, or to access manufacturer specific or 2020 product documentation.
Cause and Workaround
This is caused by the What’s New file not copying to the correct location when the catalog update finishes. 2020 is working to correct this issue in future updates.
Contact Us
If you have any questions please contact 2020 Office Support. Or reply via the Community below.