360 Panoramic Rotation Issues on Android Devices with Chrome

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- April 12, 2018 at 5:04 pm #181731
  
  Santiago Morales
  2020 Expert
  
  Hello 2020Design Users,
  
  We recently have been made aware an issue while viewing 360 Panoramas on Android devices. For some reason, the display no longer rotates in the viewer.
  
  It appears that there are some incompatibilities with the latest Version of Google Chrome and Android Devices.
  
  An alternative is to use a different web browser.
  
  Thank you,
  
  Santiago
- July 25, 2018 at 9:19 pm #196129
  
  Eric Kepner
  Participant
  
  Are you experiencing the same type of issues when viewing the panoramic for viewing in the VR Goggles? On both of my android devices, whether I use Chrome or Google for browser, the picture jumps around. I have tried calibrating the gyroscope but with no luck. Any advice?
- July 26, 2018 at 10:19 pm #196272
  
  Mike Langensiepen
  Pilot Pro
  
  Alcatel 6V phone running Android 8. I get the same jumping as Eric on Chrome and Maxthon browsers. Firefox & Edge work fine.
- July 27, 2018 at 8:06 am #196273
  
  Dakota MIchael
  Participant
  
  I’ve had the same issue as Mike on my Galaxy Note 5, and found the easiest way around it was to text the link to myself and then open the link within the texting app. (I guess because it opens it in the phone’s default browser rather than chrome.) Works every time.

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Topic Tags2020 Design; 360 Panoramas