Accessing Attributes very slow in 11.4

    • April 10, 2016 at 2:07 pm #84462
      Dean D.
      Participant

      Hello. My team is having a heck of a time with how slow attributes are accessed in 11.4. I thought it might be our aging server, but even after moving everything to a brand new server with a ton of horsepower, opening Attributes is still slow. Is this a known problem, or are we missing something on our end? Any help would be great.

    • April 11, 2016 at 10:15 am #84533
      Neil Wilson
      Participant

      Hey Dean,

      It sounds like the catalog database in on your server.  The first thing to try would be to take 1 machine and switch it back to the local file path (C:\ProgramData\20-20 Technologies\Cat\Common\) and see if the attributes still open slowly locally.  If they open faster locally it is likely a network issue.

      Neil

    • April 11, 2016 at 10:22 am #84534
      Dean D.
      Participant

      I tried that. I saw a slight improvement, but not by much. My catalog folder is sitting at about 28GB right now. Not sure if that is what is causing it. I also have it indexed on the server.

You must be logged in to reply to this topic.

Share this Post