Cannot connect to FlexNet server

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    • March 4, 2017 at 10:25 pm #121418
      Nathan Wolde
      Participant

      Has anyone had an issue when connecting to the cloud server? I get the error “cannot connect to FlexNet server.

      Thanks

      Moved to 2020 Design Forum – Admin

    • March 6, 2017 at 3:10 pm #121449
      Edith
      Participant

      Hello Nathan
      This issue typically happens on Windows 10 after a clean install of the OS.
      A windows updates usually takes care of it.

      If you are still experiencing issues after your windows update, please feel free to contact us at 1-866-697-2020.

      Thanks

    • December 29, 2017 at 5:21 pm #164940
      Edith
      Participant

      Hi Nathan

      The issue most likely is caused by to the OS missing a certificate.

      Please send me you email address at residentialsupport@2020spaces.com so I can provide you a file that can help you to resolve this issue.

       

      Edith

       

    • December 29, 2017 at 5:34 pm #164941
      Edith
      Participant

      Hi Nathan

      I actually have a better suggestion, revise the article available on our Knowledge Center:

      https://knowledge.2020spaces.com/articles/en_US/Troubleshooting/Cannot-connect-to-server-FlexNet/?q=certificate&l=en_US&fs=Search&pn=1

       

      Please let me know if that helped!

       

      Edith

       

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