[Danny Steiger]

This might be an obvious thing that I’m missing, but I can’t figure out where to log back into the 2020 Cloud…  I can pull up the news, but when I click Browse all I see is:

2020 Cloud BETA
To access 2020 Cloud, you must sign in.
Please sign In to continue

(see pic attached)

Can anyone point me in the right direction?

Thanks for any help!

Attachments:

1. 

   Cloud.jpg
   

[Neil Wilson]

Hey Danny,

Look up. In the upper right hand corner there is a tiny little grey sign in button.

Neil

[2020]

Hi Danny,

Just to add to Neil’s comment,  the sign in is just above where the Cloud browser usually appears, as in this image.

Hope that helps…

 

[Danny Steiger]

Thanks for the reply.

When looking at I don’t have the sign in button…  Is it hidden in any other menu locations?  Please don’t make me registry reset =p

[2020]

Hi Danny,
It shouldn’t get hidden, but it might be a little different depending on your version – what are you running just now?

[Danny Steiger]

11.7.1.78

[2020]

Hi Danny,
Any chance you could attach a pic of the entire application? I’d like to see the location where your button should be, so we can figure out where it might have gone.

Thanks for your patience!

[Danny Steiger]

Here you go!

Attachments:

1. 

   2020-full-view.jpg
   

[Neil Wilson]

Hey Danny,

I know what it is! Switch back in to ribbon mode and the “sign in ” button will come back. It is a known issue and we have entered the bug in our TFS system so that it can be addressed in future release.

Neil

Attachments:

1. 

   Ribbon-mode.jpg
   

[Danny Steiger]

That did the trick.  Thanks Neil!