COM Surrogate error

    • February 21, 2021 at 4:33 pm #317267
      Ali Layik
      Participant

      Are there anybody having this problem? Attaching the error.

      This keeps popping up then design works for a while then completely freezes.

      When we open it for second time we get the interface but we cannot click anything.

      I open the maintenance software. clear the registry. so i get this error again but at least i can design little while until it freezes again.

      This is very frustrating and cannot look up any information anywhere to fix this problem.

      Attachments:
    • February 22, 2021 at 11:30 am #317292
      Kristopher Papaleo
      Participant

      Hi Ali,

      It is possible that this error is due to your antivirus or firewall blocking 2020 Design. You can try running the program as Administrator to see if that clears the issue.

      You can also contact our support department so we can take a closer look to see what truly is going on. You can reach us by calling 1.866.698.2020.

      Regards,

      Kris

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