Complete Reports List not showing up

    • July 30, 2018 at 12:17 pm #196324
      DonnaTHC
      Participant

      I have a co-worker working in V. 9 that is having an issue with the Reports list.  When he clicks on the Reports menu only three come up in his list.  Any suggestions on what he can do to bring back the full list?  Thanks for your help!!

    • July 30, 2018 at 5:18 pm #196360
      Neil Wilson
      Participant

      Hi Donna,

      The first thing to try is to reset her registries.  Go t maintenance tools, internal tools and register 2020 files.  If the register 2020 files runs through without any errors go ahead and delete the 2020 registries.  If you do get any errors you should give us a call at 1-866-697-2020 and have a tech take a look because it is likely that there are permissions involved.

      Neil

    • July 30, 2018 at 6:02 pm #196361
      DonnaTHC
      Participant

      Thanks, Neil.

      I will pass thing information along to him.

      Appreciate your help!

      Donna

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