Connect with 2020 Support via Live Chat

    • December 14, 2020 at 3:00 pm #310265
      Amy Truchan
      2020 Moderator

      NEW! Also available on Saturdays from 8 AM to 12 PM (EST)


      We are excited to let you know that we have implemented a new way that you can interact with the 2020 Support team. You can now Live Chat with our dedicated support team from Monday to Friday, 24 hours a day.

      What to expect from Live Chat:

      • Receive help in real-time
      • Chat with a qualified 2020 Support team member
      • Have your questions quickly answered
      • Available 24 x 5 (weekdays)
      • Saturdays from 8 AM to 12 PM (EST)

      Access Live chat here.

    • January 19, 2021 at 6:25 pm #313954
      Peter Ostapkovich

      Does anyone have suggestions for the best laptop to buy to run 2020? I’m currently using my Mac but the program crashes constantly so I’m looking to upgrade.

    • October 21, 2021 at 10:51 am #349254

      Hi Michelle!

      Live chat is available 24-5 Monday to Friday and Saturday’s 8 AM-12 PM (EST).
      It may be that you faced high traffic in the chat while trying to connect with us, please let me know if you continue to experience any issues, we can reach out to you via phone.


    • February 25, 2022 at 1:49 pm #359934
      Michelle Loew

      The link for online chat takes you to a page that says there is a link on the bottom right of link.  Tried calling numerous times and all I get is put on hold for very long times. Over 30 min sometimes I have waited for an hour before giving up.  Very frustrating when your program keeps shutting down and locking up.


    • February 25, 2022 at 2:06 pm #359935

      Hi Michelle!

      Thanks for advising, could you confirm if this is the link that you are using?

        Start a Live Chat


    • August 1, 2023 at 3:26 am #428704
      Michel Gray

      Wow, that’s useful!

    • August 7, 2023 at 1:06 pm #429066
      Mario Sanchez

      how to install version 11


      • August 7, 2023 at 4:54 pm #429138
        Kristopher Papaleo

        Hi Mario,

        We only keep the latest versions of the program available on our website to ensure clients can grab the absolute latest and greatest. If you need to use an older version of the program, I would suggest email us at to have the version sent to you via email or reach out to our support department by calling 1.866.697.2020.



    • September 19, 2023 at 4:58 am #430790
      Kamille Hlittle

      useful information! thanks!

      geometry dash

You must be logged in to reply to this topic.

Share this Post