Disappearing countertops

To Parent Forum

- November 1, 2018 at 5:53 pm #213922
  
  Helen Huot
  Participant
  
  Hi, I’m new to version 11 of 2020 and am having an issue with my countertops disappearing in my perspective views. They still show in the floorplan and in the elevations, but some sections (usually not all) are not there in the perspective view. I’ve checked my camera and this is not due to object clipping or camera clipping and it isn’t limited to the countertops at the front of the view anyway. Anyone know why?
- November 5, 2018 at 9:53 am #214142
  
  Neil Wilson
  Participant
  
  Hi Helen,
  
  The issue with disappearing countertops and toe kicks was a bug in that version. It has been resolved in version 11.11. Updating the software should resolve the issue.
  
  2020 Design Version 11.11.3
  
  Thank you
  
  Neil

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