Download versus Hot Fix

    • August 1, 2016 at 8:40 am #96805
      Amy
      Participant

      I have 11.4.1.31. Do I download the New Version 11.5.1 or Hotfix. I am unclear when you use Hotfix, is it an update to my current version?

    • August 1, 2016 at 9:41 am #96806
      Neil Wilson
      Participant

      Hi Amy,

      A hot fix is an urgent fix for a specific version.  So if there is a hotfix for version 11.5.1 then it is only to repair something in that specific version.

      To upgrade your software to the latest version you download the version from new versions in support downloads.

      If you are going to update to 11.5 I would wait about a week and download and install version 11.5.2 instead downloading and installing 11.5.1 and then having to do it all over again in a week or so.

      Neil

    • August 2, 2016 at 9:14 am #96892
      Chris Setlock
      Participant

      Furthering that question:  New version install versus Service pack upgrade:  Which one is less disruptive to user settings?

    • August 2, 2016 at 5:14 pm #97030
      Neil Wilson
      Participant

      Hi Chris,

      I have always found that the full version install is the way to go.

      Neil

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