error when opening the edit/create tab

    • March 20, 2018 at 6:35 pm #177940
      BUZZ FERRELL
      Participant

      Added a new catalog Saturday and worked in 2020 design the rest of the day.  Tuesday morning I needed to update a multiplier on a different catalog.  The 20-20 shut down after hitting the edit/create button.  I need in?

    • March 22, 2018 at 5:00 pm #178680
      Neil Wilson
      Participant

      Hi Buzz,

      You might just need to run a basic maintenance on your version but it might be that you are trying to run version 9 on Windows 10 without setting the appropriate executable files to run as administrator.  Or any of a bunch of other possible reasons 🙂

      I strongly recommend you give our support line a call at 1-866-697-2020 and have one of our techs take a first-hand look at the issue.

      Neil

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