Frame Designer – Not all tiles available

    • September 16, 2019 at 10:44 am #249104
      Angela deBoer
      Participant

      When using Frame Designer in 2020 Giza with the Friant Interra catalog, I have the frame set to “Duplex” and the height to 53. When I go to select the tiles, the 24″H Perforated Metal is available in all of the rows (each at 8″), except the 3rd row down. In the drop down menu for that row, it only shows me 8″ or 16″ tile options, no 24″, but in the row above that (clearly too high for a 24″ tile) it shows all of the available tiles and heights.

      I’m trying to place (2) 24″H Perforated Metal tiles to cover a 53″H panel. Please help if you have any suggestions!

    • September 23, 2019 at 3:09 pm #250400
      Eric DeVito
      2020 Expert

      Thank you for this feedback. I am duplicating the same as you describe. This is being passed to our data development team for further research. Occasionally a bug could arise in the catalog data causing an unintended result. If this is deemed the case it will be resolved in a future update to the Friant catalog.

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