Hardware

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- March 13, 2023 at 12:46 pm #420604
  
  Patrick Spencer
  Participant
  
  I have downloaded hardware catalogues, but still cannot find them within my local browser. They also do not come up as options for door pulls, in my styles & pricing or global attributes section. Any ideas?
- March 13, 2023 at 1:04 pm #420607
  
  Kristopher Papaleo
  Participant
  
  Hi Patrick,
  
  This could do with your license type. If you are using a Design Live Foundation license, you will only be able to use the generic catalog content in the program. If you have a Design Live license and cannot see the catalog, then there may be an issue. If this is the case, I would suggest to contact our support department to have an agent assist you. You can reach us by calling 1.866.697.2020.
  
  Regards,
  
  Kris
- May 17, 2023 at 10:21 pm #423737
  
  Casey Daugherty
  Participant
  
  If you have a Design Live Foundation license, the only content in the application that you will be allowed to access and utilize will be the standard catalog content. If you have a Design Live license but are unable to view the catalog, there may be an issue with your account.

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