• March 13, 2023 at 12:46 pm #420604
      Patrick Spencer

      I have downloaded hardware catalogues, but still cannot find them within my local browser. They also do not come up as options for door pulls, in my styles & pricing or global attributes section. Any ideas?

    • March 13, 2023 at 1:04 pm #420607
      Kristopher Papaleo

      Hi Patrick,

      This could do with your license type. If you are using a Design Live Foundation license, you will only be able to use the generic catalog content in the program. If you have a Design Live license and cannot see the catalog, then there may be an issue. If this is the case, I would suggest to contact our support department to have an agent assist you. You can reach us by calling 1.866.697.2020.



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