IMPORTANT – Upcoming scheduled Maintenance Notice

    • March 12, 2021 at 9:02 am #319921
      Edith
      Participant

      Dear 2020 Customer,

      March 13, 2021, our service provider will be performing maintenance on their server.
      Please be aware that during the period specified below, the sign-in to the application will not be possible.

      PST: Saturday, March 13, 00:00 – 12:30 AM
      UTC: Saturday, March 13, 08:00 – 08:30 AM

      Estimated duration:
      1 hour and 30 minutes

      The below recommendations will help ensure access to 2020 applications during this window.

      Follow these steps before the update time window
      • Sign in to the machine you plan to use before the update window
      • Do not sign out of the program
      • Close out of 2020 only by clicking on “X” located at the top right-hand side

      Steps to open 2020 applications during the update time window

      2020 Design
      Version 11.9 and older
      • Disable all internet connections both wired and wireless
      • Open the 2020 Design application on the machine you last signed in to
      Version 11.10 and higher
      • Open the 2020 Design application on the machine you last signed in to

       

      We apologize for the inconvenience. Thank you for your understanding.

      2020 Customer Support

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