Dear 2020 Customer,
March 13, 2021, our service provider will be performing maintenance on their server.
Please be aware that during the period specified below, the sign-in to the application will not be possible.
PST: Saturday, March 13, 00:00 – 12:30 AM
UTC: Saturday, March 13, 08:00 – 08:30 AM
Estimated duration:
1 hour and 30 minutes
The below recommendations will help ensure access to 2020 applications during this window.
Follow these steps before the update time window
• Sign in to the machine you plan to use before the update window
• Do not sign out of the program
• Close out of 2020 only by clicking on “X” located at the top right-hand side
Steps to open 2020 applications during the update time window
2020 Design
Version 11.9 and older
• Disable all internet connections both wired and wireless
• Open the 2020 Design application on the machine you last signed in to
Version 11.10 and higher
• Open the 2020 Design application on the machine you last signed in to
We apologize for the inconvenience. Thank you for your understanding.
2020 Customer Support