Installed catalogs not showing in local browser

To Parent Forum

- July 29, 2020 at 7:33 pm #291432
  
  Kate
  Participant
  
  I recently upgraded to V12.1.10.100
  
  I downloaded and installed some catalogs but a couple of them are not showing up in my local browser (Innov.cl and nx-cl19) both relating to closets.
  
  The catalogs are showing as being installed within Catalog Manager 12. I can change their names and if I go to reinstall them they are said to already exist.
  
  What am I doing wrong???
- July 30, 2020 at 3:01 pm #291438
  
  Kristopher Papaleo
  Participant
  
  Hi Kate,
  
  To be able to use closet catalogs, you would need to have had purchased the closet add on for your license.
  
  If you have a 2020 Design Complete license, closet would need to be purchased as an add on.
  
  If you have a 2020 Design Live license, then you should be able to see the catalogs in the program. – If you have this type of license, then I would suggest to contact our support department – 1.866.697.2020 – for assistance.
  
  Regards,
  
  Kris

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