[joseph martin]

I downloaded and installed the MSI quartz from 2020 but can not seem to locate it so i can acutally use it on a counter top?  Any suggestions?  The only ones available are the standard ones.

[Mike Langensiepen]

Hi Joseph,

These benchtops show up via the Countertop Wizard and for them to work, you MUST have installed the Countertop Wizard Imperial first – this is in the 2020 Generic Catalog section of the site.

If you have all this done then I am not sure what the problem is – maybe your key permissions?

Attachments:

1. 

   countertops.jpg
   

[Neil Wilson]

Hi Joseph,

What Mike said. 🙂  Thanks again Mike.

Neil

[joseph martin]

Thank you.  Just downloaded the Imperial Wizard.  Should I now REdownload the MS International file again?

[Neil Wilson]

Hi Joseph,

Give the wizard a try, if the MSI countertops show up in the wizard you should be file.  If they are not there reinstalling the catalog should put them there.

Neil

[joseph martin]

This is all I get when i downloaded the Wizard and the MS International

Attachments:

1. 

   Screenshot-130.png
   

[Neil Wilson]

Hi Joseph,

That’s the first screen of the wizard.  The next page should ask you which manufacturer you want to use.  If it just goes to the material colour selection re-download and then re-install the MS International catalog and you should get a screen like Mike showed after the first screen.

Neil

[joseph martin]

I figured it out.  Apparently my computer was not auto installing any of the catalogs which is why none of them were showing up.  Thanks again!!!