[Perico Palotes]

Hi.

I just installed 2020 Fusion 7 Trial in Windows 10. The first time it run it spend quite some time downloading catalogs and installing them. I did not get any error when it finished. Then the application restarted and I’m greeted with an error message saying “No catalogues have been installed”. After that I get straight into the Manage catalogues dialog which indeed is totally empty. If I click check for updates button I see a dialog saying Connecting to updates server http://foms.fusion.2020.net/catpatcher15/ and another error message saying: “Uninstalled updates exist. Please run Fusion design program to install these before checking for updates again.”

Running again Fusion results in the same errors.

In the logs I see also this errors:

PCSAutoCrash_OnLoadThe remote server returned an error: (404) Not Found.

[CffInstallUpdateManagerBase::InstallAvailableUpdates()] ERROR : MessageToObject failed.

[CfnFOMSMessageFileCreator::AddClientSystemInformation()] ERROR : Failed to set the system info.

No files installed in Catlib.ini file.;0

Any suggestion how to make Fusion work?

Thank you.

[Ryan Jackson]

Hi Perico,

We will need to connect to your machine and have a look at this.

Please either email fusionsupport@2020spaces.com or call 01233 635 533.

Kind Regards