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September 21, 2020 at 1:34 pm #297659
Derek Sisson
ParticipantWhat are the release notes for any changes made in V12.2.13.40?
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September 21, 2020 at 2:22 pm #297702
John Gilley
ParticipantI downloaded this update and now i cannot use 2020, says my device is not authorized to use this version. It doesn’t warn you that it will not work with some accounts? I now can’t use this program.
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September 22, 2020 at 11:21 am #298243
Kristopher Papaleo
ParticipantHi John,
The reason you may be presented this error message is if you are currently off support. If you are off support, you can only update your program to the latest version that was released when you were still on support. To use the program, you would need to uninstall this updated version and install the version you are entitled to use.
If you call our support team, we would be able to provide you with the version you are able to use. You can contact us by calling 1.866.967.2020.
Regards,
Kris
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September 21, 2020 at 3:05 pm #297755
Tamela Bynon
ParticipantI’d also like to update but would like this info/answer to both issues first.
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September 21, 2020 at 3:08 pm #297757
Derek Sisson
ParticipantI have not had any issues myself, but just like to know what the new releases are fixing and or adding.
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September 22, 2020 at 9:13 am #298192
Santiago Morales2020 ExpertHello Everyone,
The release notes are available on 2020.net.
Here is a direct link to them.
Thank you,
Santiago
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