[Eric Rainey]

Version 11.  I set a perspective view and it stays completely black.  This also happens when viewing a cabinet from the drag & drop menu.  Is this a cabinet catalog issue or a V11 issue?

[Eric Rainey]

Guess all I had to do was re-boot.  Strange!!!

[Danny Steiger]

Sometimes when it is completely blank, double clicking the scroll wheel on the rendering will make it refresh and appear as well.  Glad you got it figured out!

[Neil Wilson]

Hi Eric,
The issue you described is consistent with what happens on machines with Intel Chipsets or computers that are running 2020 in a low memory state. Rebooting the computer clears the memory cache and allows the render to get properly generated. One thing you can try to avoid the issue in the future would be to close and reopen 2020 before creating the rendering. Especially if you have been working in the software for a while and/or made multiple changes to things like countertops or mouldings.

Neil

@Danny – What happened to your Avatar? 🙂
– Never mind your avatar, what happened to mine?!

[Mike Langensiepen]

@Neil

I think someone upgraded the forum software a week or so back and lost the Avatars – I had to recreate mine as well.