Send to LiveOrder Issue

    • December 30, 2020 at 11:55 am #312181
      Marcos T


      We are having issues using the Send to LiveORDER button within 2020 for some projects. Whenever we try to use the Send to LiveORDER button for these projects, we get an error message that reads:

      The 2020 Technologies LiveORDER online service is currently unavailable.(PYL:”CurrentLicense:2050″)

      Catalog type or file size doesn’t seem to matter. We are able to upload the project directly via the link but I would still like to know if we are doing something wrong at our end. Any ideas?

    • December 30, 2020 at 12:25 pm #312182
      Marcos T

      Also I forgot to mention this is happening in multiple PCs. I tested it on 3 and they show the same behavior.

    • January 4, 2021 at 11:14 am #312263
      Kristopher Papaleo

      Hi Marcos,

      This is odd as there aren’t any issues with Live Order at the moment. I would suggest for you to speak with one of the agents here to see if there is an issue with the account. You can reach us by calling 1.866.697.2020.



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