Shared .kit file won’t open

    • March 25, 2020 at 8:18 pm #275256
      Jennifer Malt

      A .kit file I keep sharing can’t be opened by another user with his own account.  I’m using bootcamp, windows 10 x64, latest v12.  He has a PC, windows 10.  I have sent the .kit file by attaching it, right clicking and sharing, zip, and dropbox.  He can’t open any of them.  However, when I’ve sent a rendering and specs, he has recreated the design and shared the .kit file with me and I have been able to open and work on his file. What am I missing here?  He has the same catalogs as me. I’ve googled a ton and am coming up short.  ty for your help.

    • March 25, 2020 at 8:40 pm #275257
      Santiago Morales
      2020 Expert

      Hello Jennifer,

      Is the other user on V12 as well? Only V12 version can process V12 kit files.

      Thank you,


    • March 29, 2020 at 2:35 pm #275557
      Anvar Bakhtiyarov

      Make sure your colleague who is trying to open the shared file runs English version of Windows. I had the same error with Windows set to French

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