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So I have completed the design portion of this project I have been working on and my final task is to create renderings. I select my tool to Define the Scene and select the Draw Boundary button, but when I actually go to draw the boundary nothing shows up. I can still “close” my invisible boundary and give it a name and description, but when I open Visual Impressions my scene is completely empty. I have tried completely closing out of AutoCAD and restarting, I have tried unplugging my USB key, but the results are the same.
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Hello Lauren,
I would suggest first checking your layers. Make sure the current layer is appropriate, not DEFPOINTS or a viewport layer. Also make sure the A-FURN-VISUAL-SCENE-BOUND layer is not locked, frozen or off. It might also help to try Define Scene command in a new empty drawing to see if it works there. If it works in a new drawing then the issue is probably a setting in your project drawing.
If these suggestions don’t help, you may want to contact our Support team at office.support@2020spaces.com or 800-638-6002 for more in depth troubleshooting.
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