[Edith]

Upcoming Schedule Maintenance Notice

 

Dear 2020 Customer,

On Sunday, July 12th, 2020 between Midnight and 6:00 AM, there will be maintenance performed by our internet supplier. This maintenance may require downtime of up to 30 minutes.
As a precaution, we would like to recommend the below to help ensure access to 2020 Design.

Follow these steps before the update time window
• Sign in to the machine you plan to use before the update window
• Do not sign out of the program
• Close out of 2020 only by clicking on “X” located at the top right-hand side

Steps to open 2020 applications during the update time window
2020 Design
Version 11.9 and older
• Disable all internet connections both wired and wireless
• Open the 2020 Design application on the machine you last signed in to
Version 11.10 and newer
• Open the 2020 Design application on the machine you last signed in to

 

We apologize for the inconvenience. Thank you for your understanding.

2020 Customer Support