[Brett Nelson]

Like the title explains we have a mapped drive named K:\ for kitchens that stores all of the design files when we upgraded to 10 it won’t see the mapped drives. On top of that if we browse to the server via IP or server name it will go to the files but will not open. It will pop up and error saying file will not open. If we copy the file to the desktop it will open. Any suggestions would help

[Neil Wilson]

Hey Brett,

Give the 1-866-697-2020 support line a call.  They have a registry fix that will allow 2020 to see mapped drives.  Once 2020 recognises the mapped drive you will be able to open the files.

Neil

[Brett Nelson]

Thank you, I called shortly after I posted and they helped me pretty quickly. But is there a link 2020 has with all of the fixes you can download?

[Neil Wilson]

Not at present but it is something we will have to work on.

Neil

[Lawrence Walsh]

I was able to fix this with a simple registry entry on Windows 10 Pro

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System]

“EnableLinkedConnections”=dword:00000001

Not all my design station PC’s had the issue but it fixed all  PC’s that did .