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Let us help you!

Welcome to our Live Chat! Here is where you can ask us any questions you may have and receive the answers you need to keep your 2020 Design Live experience efficient and productive. You can expect to find our dedicated support agents.
Available Monday to Friday from 9 AM to 5 PM (EST).

How to chat:

  • Simply look to the bottom right hand corner of this window, where the tab will tell you if one of our chat agents is online.
  • When our agents are unavailable, it will say “Agent Offline”.
  • When our agents are ready to assist you, the tab will say “2020 Design Live Renewals Chat”.
  • When our agents are available, click on the tab.
  • You will get a pop-up window where you can fill out a short form with your name and email and the subject of your inquiry.
  • When you finish the form, just go ahead and click “Start Chatting”, and our agent will be on the way!
2020 Design Live Chat

We also have a live chat in these areas & products​

2020 Design Renewals Chat
2020 Design Support Chat​ (French)
2020 Office Support Chat​
  Need help on the weekends? Head on over to the 2020 Knowledge center for access to all kinds of helpful in-depth information, tips, and tutorials.

We also have a live chat in these areas & products​

2020 Design Live Support Chat​ (English)
2020 Design Live Support chat​ (French)
2020 Office Support chat​