Catalog Manager Run Time Error

    • August 24, 2015 at 11:01 am #45319
      Andrew
      Participant

      I recently had to redownload 2020 through Parallels because my company decided to switch everything over to Macs (they did not think this through or ask my advice).  I was able to get 2020 downloaded and the program itself opens fine.  When I go to catalog manager to open the “Install a new catalog from archive (zip)” I get a runtime error that reads “Automation Error: A dynamic link library (DLL) initialization routine failed.”  Does anyone have any ideas on how to fix this?  Support will not call me back for some reason.

    • August 24, 2015 at 12:18 pm #45326
      Andrew
      Participant

      Just got off the phone with 2020 finally.  Apparently the issue is that I am running it on Parallels.  They suggest running it through bootcamp if you have to run it on a Mac.

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