I recently had to redownload 2020 through Parallels because my company decided to switch everything over to Macs (they did not think this through or ask my advice). I was able to get 2020 downloaded and the program itself opens fine. When I go to catalog manager to open the “Install a new catalog from archive (zip)” I get a runtime error that reads “Automation Error: A dynamic link library (DLL) initialization routine failed.” Does anyone have any ideas on how to fix this? Support will not call me back for some reason.