Hello Danny,
In most cases the message implies that you were not current with your Support status at the time of the release of the version you have installed. I would suggest sending an email to residentialsupport@2020spaces.com along with your security device license number that is prompting the message and the version you have installed as well. This info will help get you up and running and ensure you are registered correctly in order to generate 360 Pano views.
Thank you
Share this Post