Hey again guys,
So some research has discovered that it is in fact an issue with the version. There are 2 .dll files that need to be updated/replaced . We have already done it for Willesa but we had to connect to her computer to copy over the files so if you are looking here because you are experiencing a similar issue please give a call at 1-866-697-2020 and we will be able to copy over the files and resolve the issue for you.
Thanks
Neil
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