October 17, 2018 at 12:18 pm
#209236
Participant
Hi Anastasios,
I’m not able to recreate the cabinet. It is most likely happening because of an issue with the Dplus catalog. The first thing I would try is see if you can create the cabinet using the DSNER_M catalog instead of the DPLUS_M. It’s a newer catalog and may respond better.
Also, if you could create a little step by step document on how you place\generate the custom cabinet and email it to residentialsupport@2020spaces.com to my attention I’ll be happy to investigate further.
Thanks
Neil
